We can deliver your order to all countries of European Union
We ship to EU countries with GLS / UPS / Rhenus Logistics, depending on parcel weight & dimensions.
We offer flat rate shipping fee for each country of destination, as follows:
Austria: 25 EUR
Belgium: 25 EUR
Bulgaria: 25 EUR
Croatia: 40 EUR
Cyprus: shipping cost must be determined by email before placing an order
Czech Republic: 12 EUR
Denmark: 12 EUR
Estonia: 25 EUR
Finland: 40 EUR
France: 25 EUR
Germany: 12 EUR
Greece: shipping cost must be determined by email before placing an order
Hungary: 12 EUR
Italy: 25 EUR
Latvia: 12 EUR
Lithuania: 12 EUR
Luxembourg: 25 EUR
Malta: shipping cost must be determined by email before placing an order
Netherlands: 25 EUR
Portugal: 40 EUR
Republic of Ireland: 40 EUR
Romania: 20 EUR
Slovakia: 12 EUR
Slovenia: 25 EUR
Spain: 40 EUR
Sweden: 25 EUR
United Kingdom: delivery currently unavailable due to Brexit
For every parcel you will be provided with a tracking number so you will be able to check were your goods are and when they will be delivered.
We offer secure online payment methods, including Visa and Mastercard, GPay, Masterpass, Visa Checkout and PayPal. Traditional bank / wire transfer is also available.
Our PayPal account name is our company email: firstname.lastname@example.org
While delivery times may vary, goods will normally be delivered within 2-7 working days, depanding on country of destination.
Together with your order you'll get a bill. If you want your EU-VAT number to be included on the invoice, please put it into the Add Comments About Your Order box during the process of placing you the order or send it to us in a separate email message, including your/your Company's full name and order number.
Every product is subjected to producer's warranty. If the product you have received shows a fault, send it back to us, including a short description on the fault you have encountered. We will repair or replace the product with a new one and send it to you as soon as possible.
In accordance to EU regulations, you can return the purchased product to as within 14 days from the date of receiving the product without giving your reasons. The product must be sent to us at your expense and should be in a good shape. Please include its original box, too. Please send the original invoice or it's copy together with the product and account number or PayPal details we are supposed to send your money back on.
Products bearing extraordinary usage signs will be sent back to the Buyer on Buyer's expense.