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Privacy & Security
We take the protection of our customers' personal data seriously. Personal information provided by you is processed solely for the purpose of order handling, delivery, and customer service.
Use of personal data
We collect and use personal data only to:
• process and fulfill orders placed in our online store,
• communicate with customers regarding their orders,
• handle returns, exchanges, and warranty claims,
• meet accounting and legal obligations,
• send marketing information only if consent has been given.
Providing personal data is voluntary, but necessary in order to place and complete an order.
Data sharing
To ensure proper order fulfillment, personal data may be shared – only to the extent necessary – with trusted third parties, including:
• delivery service providers (postal operators and courier companies),
• payment service providers (e.g. PayU),
• financial institutions in the case of installment payments.
We do not sell or share personal data with unrelated third parties.
Payments and security
Online payments are processed by external payment providers. We do not store credit or debit card details in our shop system.
All connections used during the ordering and payment process are secured using appropriate encryption technologies.
Invoices and documentation
Customer data such as name and address may appear on invoices or sales documents, in accordance with applicable accounting and tax regulations.
Marketing communication
We do not send unsolicited marketing messages. Email newsletters or promotional messages are sent only if you have explicitly agreed to receive them. Consent may be withdrawn at any time.
Your rights
You have the right to:
• access your personal data,
• correct or update your data,
• request deletion of your data where legally possible.
You may manage your data through your customer account or by contacting us directly.
Cookies and analytics
Our website uses cookies necessary for the proper functioning of the online store (such as shopping cart and session handling), as well as analytical tools to better understand website usage. You can manage cookie settings through your web browser.
External links
Our website may contain links to external websites. These websites operate independently and have their own privacy policies. We are not responsible for their content or data protection practices.
Contact
If you have any questions regarding privacy or data protection, please contact us at:
contact@teleskopy.pl
or by post:
INSOLUTIONS Aleksander Kacz
ul. Grochowska 8-B
04-217 Warsaw
Poland
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