ONCE YOU RECEIVE CONFIRMATION EMAIL YOU WILL BE PROVIDED WITH TOTAL COST (ORDER + SHIPPING)
USE YOUR PAYPAL ACCOUNT TO MAKE THE PAYMENT AND WAIT FOR YOUR GOODS TO ARRIVE !

REMEMBER You do not pay until you get our final confirmation that all the products you have ordered are in stock ready for shipping, and not until you get the total sum including shipping costs. The confirmation will be sent by email.
If you do not have a PayPal account or you do not want to have one, you may pay by bank transfer onto our bank account. However, that is not free for you (you must pay for the bank transfer) and it takes up to 3 days for the payment to reach our bank account. We do not provide Cash On Delivery (COD) orders outside Poland.

Please note: by now, you have to add the shipping cost to the total sum of your order yourself.
 
While delivery times may vary, goods will normally be delivered within 3-7 working days.
If you’re an expatriate living in Poland and would like to pick up the product in our headquarters in Warsaw, please contact us by email.
 
Please note: check the parcel in the moment you receive it. If there’s something wrong with it, it may be the post/courier fault – in such a case please write down the notice in presence of postman/courier stating the actual state of the parcel. In such a case you should not accept the parcel and should contact us immediately.

Invoice

Together with your order you’ll get an invoice. If you want your EU-VAT number to be included on the invoice, please put it into the Add Comments About Your Order box during the process of placing you the order or send it to us in a separate email message, including your/your Company’s full name and order number.

Warranty

Every product is subjected to producer’s warranty. If the product you’ve received, send it back to us, including a short description on the fault you have encountered. We will replace the product with a new one and send it to you as soon as possible.

Returns

According to EU regulations, you can return the purchased product to as within 10 days from the date of receiving the product without giving your reasons. The product must be sent to us at your expense and should be in a state showing no signs of usage. Also, the product must be in its original package. Please send the original invoice together with the product and account number we’re to send your money back on.
 
Products bearing visible usage signs will be sent back to the Buyer on Buyer’s expense.
 
In some cases, including mainly very expensive products that we need to order on your special request, we may agree to abandon the 10-day return policy by mutual agreement. Your warranty right will remain unchanged, of course.